You have spotted your next pair of boots in our Webshop. If you chose tailor-made boots we think you should know how the process looks like. So here we go!
In the order form, you are asked to fill in your measures. No clue how to do this? Don’t panic. You can take your measures at home. Watch Video about how to take your measures - really, it’s not that tricky. Our advice: Ask a friend or your partner to help you measure your legs. We recommend bare legs or to wear thin tights for measuring.
You are asked to select your shoe size. Fernando Berlin boots do not come big nor small. If you are unsure, measure your feet, from the heel to the tip of the big toe. Find more details here.
Fill in the order form on the product page now that you have your measures. Choose the color and material of your new pair of boots.
Payment - You can choose between payment by credit card, PayPal or bank transfer. If you have a discount code, you can enter it now. Once your payment is validated, your order is passed on to the production. You will receive an order confirmation by mail.
You will receive regular updates of the status of your order, for example when your boots went out for delivery. You will also receive the tracking number to keep yourself updated about the progress of your shipment.
The production of your boots takes around four weeks - please understand that producing quality takes time.
If you have any question please write a mail to contact(at)fernandoberlinboots(dot)com.